Privacy policy

DIAMODIA™ operates this website and all associated features, content, services, and products (the “Services”). 
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you 
interact with the Services, make a purchase, or communicate with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

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1. PERSONAL INFORMATION WE COLLECT
“Personal information” refers to data that identifies you or can reasonably be linked to your identity.  
We may collect the following categories of personal information:

• Contact Information: name, email address, phone number, billing and shipping address.  
• Financial Information: payment details, transaction amounts, and confirmation data.  
• Account Information: username, password, preferences, saved items.  
• Transaction Information: products viewed, added to cart, purchased, returned, or exchanged.  
• Communications: messages sent to DIAMODIA™ for assistance or inquiries.  
• Device & Technical Data: IP address, browser type, time zone, session details, and device identifiers.  
• Usage Data: pages visited, features used, interactions, and navigation patterns.

Personal information does not include anonymized or de-identified data.

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2. HOW WE COLLECT INFORMATION
We collect personal information through:

• Direct interactions: placing orders, creating an account, contacting us.  
• Automated technologies: cookies, analytics, and device data.  
• Service-related partners: payment providers, security systems, and operational tools.  
• Other lawful and relevant sources where appropriate.

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3. HOW WE USE PERSONAL INFORMATION
We use your information to deliver a refined and seamless DIAMODIA™ experience.  
This includes:

• Processing and fulfilling orders  
• Managing accounts and preferences  
• Communicating updates and responding to inquiries  
• Delivering personalized recommendations  
• Facilitating returns, exchanges, and customer care  
• Ensuring platform integrity, security, and fraud prevention  
• Complying with applicable law and protecting DIAMODIA™ and our customers

We may send marketing or promotional messages. You may opt out at any time using the unsubscribe link or by contacting us.

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4. HOW WE DISCLOSE PERSONAL INFORMATION
We may share personal information only when necessary and appropriate, including:

• With trusted service partners that assist in payment processing, logistics, security, analytics, and support  
• With professional advisors (legal, compliance, security) when needed  
• When legally required to respond to lawful requests or government inquiries  
• To protect DIAMODIA™, our customers, and our rights  
• With your explicit direction or consent

We do not sell personal information.

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5. THIRD-PARTY LINKS
The Services may include links to external websites.  
DIAMODIA™ is not responsible for the privacy, content, or security practices of third-party platforms.  
You should review their policies before interacting with them.

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6. CHILDREN’S DATA
DIAMODIA™ does not knowingly collect personal information from individuals under the age of majority.  
If a minor’s information has been provided to us, please contact us so we may remove it promptly.

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7. SECURITY & DATA RETENTION
We employ commercially reasonable security measures to protect your data; however, no method is flawless.  
Avoid sending sensitive information through unsecured channels.

We retain personal information only as long as necessary to:

• Fulfill your orders  
• Support your account  
• Comply with legal obligations  
• Resolve disputes  
• Enforce our policies

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8. YOUR RIGHTS & CHOICES
Depending on your location, you may have rights to:

• Access the personal information we hold  
• Request deletion  
• Request correction  
• Request a copy (data portability)  
• Restrict or object to certain processing activities  
• Manage communication preferences

We may require identity verification to process such requests.

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9. INTERNATIONAL PROCESSING
Your information may be stored or processed in jurisdictions other than your own.  
We ensure that all transfers comply with applicable data protection standards.

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10. CHANGES TO THIS PRIVACY POLICY
We may update this Policy from time to time to reflect operational, legal, or regulatory changes.  
We will update the “Last updated” date when revisions are made.

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11. CONTACT US
For questions, concerns, or privacy-related requests, contact:

DIAMODIA™  
Email: iam@diamodia.com   
United States